The map below depicts the most recent cities in the United States where WOW (WideOpenWest Networks) users have reported problems and outages. If you are experiencing problems with WOW (WideOpenWest Networks), please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
WOW (WideOpenWest Networks) users affected:
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In the last three months, how would you rate WOW (WideOpenWest Networks)?
2.34 out of 5 11,108 ratings
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WOW (formerly known as WideOpenWest Networks) is the sixth largest cable operator in the United States. The company offers landline telephone, Cable Television, and broadband Internet services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Detroit, MI | 375 |
| Birmingham, AL | 75 |
| Westland, MI | 67 |
| Atlanta, GA | 67 |
| Tampa, FL | 49 |
| Southfield, MI | 48 |
| Grand Rapids, MI | 47 |
| Lansing, MI | 43 |
| Orlando, FL | 35 |
| Clinton Township, MI | 34 |
| Warren, MI | 33 |
| Columbus, GA | 29 |
| Charlotte, NC | 27 |
| Livonia, MI | 20 |
| Royal Oak, MI | 19 |
| Sterling Heights, MI | 18 |
| Montgomery, AL | 18 |
| St. Petersburg, FL | 17 |
| Canton, MI | 15 |
| Allen Park, MI | 15 |
| Saint Clair Shores, MI | 14 |
| Dimondale, MI | 13 |
| Rochester Hills, MI | 12 |
| Ann Arbor, MI | 12 |
| Troy, MI | 12 |
| Oak Park, MI | 12 |
| Louisville, KY | 12 |
| Dearborn, MI | 11 |
| Chicago, IL | 11 |
| Battle Creek, MI | 11 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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WOW (WideOpenWest Networks) Issues Reports
Latest outage, problems and issue reports in social media:
Thtsw4tsh3said (@thtsw4tsh3said) reported Stream will be down tonight due to issues with @WOWCare . Once internet becomes stable we'll continue with Ice Boo Night tonight!!
- TC71 (@TC_071) reported
@WOWCare internet’s been out for 30mins here in Rochester hills...good to know all the issues have been fixed
- Plang (@PlangFromWoW) reported
It blows my mind that @WOW_WAY can't get their **** together after 3 days of having these problems. I don't need a tech to come out, everyone around me is having the same issue with your service, it is on your own end. Please hire competent support and fix yourself.
- TC71 (@TC_071) reported
@WOWCare @DrewSchultz88 If multiple people are experiencing the same issue...seems like an issue on your side.
- locochristopher (@locochristopher) reported
@WOW_WAY @WOWCare @wideopenwest Thank you for the $3 credit to my next months bill for the impact of Wednesday’s outage and CONTINUED drops plaguing my services these past two days.
- Cj (@civek__) reported
@WOWCare Figured i should let you know that you guys suck & ive been with you for the past 16 years, quite possible the worst internet provider in the world!
- John Pullum (@JohnPullum) reported
My internet is currently slower than a snail. It's been off or slow for a couple of days. What's up with that @WOW_WAY @WOWCare ? When will things be back up and running properly?
- Chris Allport (@allport3333) reported
@WOWCare Been on hold to talk to someone in customer service over 45 minutes. This is ridiculous.
- Dru Mavalankar (@TheDrushan) reported
@DrewSchultz88 @WOWCare @addMitt Same story for connection in Rochester ! Past few days are horrible, the bandwidth seems choked!
- Krypteia (@Krypteia8) reported
@WOW_WAY A tech sent to my house (which you guys already scheduled) , will not help! This is a larger issue then just my own connection or are you ignoring the massive pile of similar complaints? Its your current infrastructure. LOOK INTO IT.
- John (@weirdbirdlookin) reported
@WOWCare internet is down, Jackson Michigan area. No TV or WiFi
- Madeline Halloway (@madcattx) reported
@WOWCare Grass Lake Michigan has been experiencing a total outage since around 7:20 pm tonight. Any idea when our services will be restored?
- pillow (@pillow1x_) reported
@WOW_WAY MY FAMILY PAYS FOR YOUR INTERNET PLEASE GET YOUR **** TOGETHER CONSTANT PACKET LOSS BECAUSE OF YALL PLEASE FIX THIS ITS SO ANNOYING NOT BEING ABLE TO DO ****
- sirhackenslash 🏳️🌈 🏳️⚧️ (@sirhackenslash) reported
@WOWCare Service is still dropping out randomly which is causing major issues with my and my wife's jobs and you have the audacity to offer a $3 credit. Comcast and at&t are about to get real busy
- Chewy (@MyChewyfingers) reported
@WOWCare I'm having terrible ping issues at my location, random spikes that leads to a micro disconnect. This harming my works productivity and need it fixed asap.
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